Remy: AI automated insurance calls for providers

No more tedious phone calls when insurance portals aren't enough.

Our AI voice agents manage tasks like eligibility verification and authorization calls with any insurance plan so you can focus on patients.

Benefit Verification

Some insurances and EHRs offer seamless verification, but there are always exceptions. When eligibility details can’t be confirmed electronically, phone calls become the fallback. While calling is often the most reliable method, it’s also time-consuming, tying up your front office staff and keeping patients waiting.

Our AI voice agents automate these calls, retrieving reliable information from any insurance provider and automatically entering it into your EHR. This ensures that you have accurate eligibility details without dedicating staff hours to the phone.

Prior Authorization

Getting a prior authorization approved—or understanding why it was denied—often requires multiple calls to clarify details or check status updates. This can be a long, frustrating process as front office teams wait on hold and navigate through different departments.

With our solution, AI voice agents manage the entire authorization process, from submission follow-ups to status checks, with all retrieved information automatically entered into your EHR. This frees your team from tedious calls, allowing them to focus more on patient needs.

Call Customization

Customize our AI voice agents to handle other tasks or retrieve essential information for unique phone-related cases. Whether it’s confirming referrals, tracking benefit changes, or following up on insurance inquiries, our flexible automation allows you to meet your clinic’s specific needs—automatically entering all relevant information directly into your EHR.

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